SleepSole Shipping Policy

Thank you for shopping with SleepSole. Please review our shipping policy below for information regarding delivery of your order.

Processing Time

• All orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after payment confirmation.
• Orders placed after 2:00 PM EST may not be processed until the following business day.

Shipping Methods & Delivery Times

Domestic Shipping (United States)

• Standard Shipping: 3-5 business days ($4.95 or FREE on orders over $50)
• Expedited Shipping: 2-3 business days ($9.95)
• Express Shipping: 1-2 business days ($14.95)

International Shipping

• Standard International: 7-14 business days ($12.95)
• Express International: 3-5 business days ($24.95)

Note: International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These additional charges are the responsibility of the recipient.

Order Tracking

• A shipping confirmation email with tracking information will be sent once your order ships.
• You can track your package using the provided tracking number on our website or directly through the carrier's website.

Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some international destinations may have restrictions on wellness products. Please check your local regulations before placing an order.

Delivery Issues

• If your package shows as delivered but you haven't received it, please check with neighbors and around your property before contacting us.
• For packages lost in transit, damaged, or significantly delayed, please contact our Customer Service team within 7 days of the expected delivery date.

Contact Information

For any questions or concerns regarding your shipment, please contact our Customer Service team at [your email] or [your phone number].