Return Policy
SleepSole Return Policy
Thank you for your purchase from SleepSole. We stand behind the quality of our products and want you to be completely satisfied with your purchase. Please review our return policy below:
Return Policy
- 30-Day Satisfaction Guarantee: We offer a 30-day money-back guarantee on all unused and unopened products from the date of delivery.
- Condition Requirements: Products must be returned in their original packaging, unused, and sealed to be eligible for a full refund.
- Partial Refunds: Products that have been opened or partially used may be eligible for a partial refund at our discretion.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt for a replacement or full refund.
How to Initiate a Return
- Contact our Customer Service team at [your email] or [your phone number] to request a Return Authorization Number (RAN).
- Include your order number and reason for return in your request.
- Once approved, you will receive return instructions and your RAN.
- Package the item(s) securely with the RAN clearly marked on the outside of the package.
- Ship the return to the address provided in the return instructions.